Service Coordinator
Hanover, MA

Buckley Associates is seeking a service coordinator to oversee the day-to-day operations of our service division.  Among the primary responsibilities:
  • Perform site visits to inspect end evaluate equipment sold by Buckley Associates
  • Provide written field reports for the customers, manufacturers and sales staff describing what was found during inspections and provide recommendations
  • Performing site visits to service equipment that is found to be not operating correctly. This will be limited to minor mechanical and control issues
  • Coordinate with customers and Buckley Associates authorized Service Companies to execute service calls to repair equipment or to provide equipment start up services, or end user training
  • Provide paperwork to service companies describing the service to be performed and any required manufactures literature required for start up or service related work
  • Maintain service logs for all service calls made by Buckley Associates or service company technicians.
  •  Perform tasks associated with billing and parts procurement for all service related issues

The qualified applicant should have a minimum of three years industry experience including a basic understanding of building mechanical and electrical systems.   Additionally:

  • This position will require a strong background in electrical controls for mechanical equipment.
  • Applicant must also have excellent communication skills and be able to deal with customers and factories on a daily basis.

A strong candidate shall be be proficient with Microsoft Excel and other Microsoft Office applications.  We offer a strong compensation plan with a competitive salary and a performance-based bonus. 

Interested candidates should e-mail their resume to jobs@buckleyonline.com for consideration.

 
     
 

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